Getting Started with Business Voice

This guide is designed specifically for all users of Vocalised services. It will help you understand what you get with Business Voice.

How to get started with Webex for Business Voice

Download the Webex app for iOS, Android, PC, or Mac. https://www.webex.com/downloads.html
Your email address is used for your login for Webex, Anywhere user portal, ucSKILLS, and Dubber call recording if provided
Make and revive calls using the Webex App with your business number.
Set up voicemail by clicking the Voicemail icon in the Webex app.
Call, send messages and meet al from one app
If you would like to use an approved IP phone to make and receive calls, the Vocalised Admin can register your device using the Anywhere Administrator portal using the MAC address typically found on teh bottom go the phone and in the settings. It will take a coupe of minutes to register to your account.

Getting Started with Mobile Anywhere for Business Voice

Accessing ucSKILLS Training

The ucSKILLS portal is available to Business Voice users (not Zebra Mobile users).
Admins and users are automatically assigned relevant content:
- Admins receive access to the full library, including setup, configuration, feature videos, and admin tools
- Users receive only user-level content, such as how to use Webex, manage their features in the user portal, devices, and voicemail
Go to ucskills.com and log in using the password link from your welcome email

Help & Support Options

The Vocalised Support Portal - browse articles, access quick setup videos, view portal guides and troubleshoot common issues.
Use our AI assistant on the website, for fast 24/7 answers
Raise support tickets from the AI assistant or email support@vocalised.co.uk - please note our tickets and support email are for vocalised and Anywhere administrators only
Call our customer help line