Anywhere - user portal

This guide us designed for Call Forwarding

The call forwarding services section can be used to set the destination a call will route to when rules are set. Navigate to Incoming calls on the Services Menu. Then click ‘Call Forwarding Services’. Click the Pencil icon to edit the desired forward option.

Options are:

1. “Always” for immediate forwarding to the destination set.

2. “Busy” for forwarding during busy, or “Do Not Disturb”, states.

3. “No Answer” for forwarding after a set number of rings.

4. “Unreachable” for forwarding when none of your devices are registered. to give an overview of some of the features that can be managed in the Anywhere user portal.

📖 Tip: The best way to learn how to configure your service is through the ucSKILLS portal. It includes short, feature-specific courses you can dip in and out of as needed, covering voicemail, Webex and voice features.

Login to the Portal

Navigate to the Anywhere Portal and enter your email address and supplied password.

Website address is: https://anywhere.portal.evolveip.uk

Forgotten your password?

Go to https://anywhere.portal.evolveip.uk/forgot-password and follow the instructions to create a new password. You will receive an email containing a link to reset your password.

Modify Password or PIN

To update your password (which is used when accessing this portal and applications like Webex) click on the icon at the top left of the page, enter the old password followed by the new password twice. The password rules are highlighted as you type.

Dashboard

Quickly set a call forward or enable do not disturb to stop your devices receiving calls. This dashboard also offers information on your voicemail inbox and call logs.

Services Menu

Utilise the ‘Services’ menu on the left of the screen to navigate around the portal to view the services that you can to access. The menu will dynamically change to offer services relevant to the element you are viewing.

Incoming Calls

From within the ‘Incoming Calls’ section of the user, you can change the behaviour of incoming calls to the users, including enabling Do Not Disturb (DND), call waiting or call forwarding.

Call Forwarding

The call forwarding services section can be used to set the destination a call will route to when rules are set. Navigate to Incoming calls on the Services Menu. Then click ‘Call Forwarding Services’. Click the Pencil icon to edit the desired forward option.

Options are:

1. “Always” for immediate forwarding to the destination set.

2. “Busy” for forwarding during busy, or “Do Not Disturb”, states.

3. “No Answer” for forwarding after a set number of rings.

4. “Unreachable” for forwarding when none of your devices are registered.

Contacts

Within the contacts section, you can allocate speed codes, add personal contacts to the user or add and edit Busy Lamp Fields (BLF), which will be visible on compatible devices assigned to the user.

Voicemail Settings

Navigate to Voicemail on the Services Menu. 

The Voice Portal pin code can be changed in the ‘Voicemail’ service section or the ‘Details’ section by clicking to modify the pin code. Enter the old pin followed by the new pin twice. The pin should be 6 digits, consecutive or repeated numbers are not allowed.

Voicemail options are:

1. Message deposit – toggle to allow the caller to leave a message or be disconnected after the greeting is played 
2. Send To Email – Save on voicemail server or send straight to the programmed email address as a WAV attachment. Send a copy will save it in the inbox and send an email with WAV attachment.

Media (Announcements)

Select the Media section of the menu to access and add any media files you wish to use. You can upload an MP3, WAV or WMA file, simply click ‘Add’ then ‘Upload media file’ then and browse to the file. If you wish to record an announcement, click ‘Record announcements’ to use the PC mic to record a new greeting.