Order New Numbers

Admins can order new business phone numbers through the Vocalised Portal at any time.

Number Types Available:

  • 01/02 UK Geographic Numbers (e.g. London, Manchester, Bristol)
  • 03/08 Non-Geographic Numbers
    • 030 reserved for registered charities and Community Interest Companies (CICs)
    • 033, 034, and 0800 available to all customers

We do not support other types of numbers currently this includes international numbers and other non-geographic, premium or specialist numbers.


How It Works:

  1. Go to the Numbers > Order New Numbers section
  2. Choose the number type and area code
  3. Select the quantity and confirm
  4. Numbers are provisioned and added to your account
  5. You’ll receive a notification when they’re ready
  6. Assign them to users or features via the portal

We have a responsibility to ensure excess unused numbers are not being ordered and not used. If you hold over 20 unused numbers for more than 3 months which are not assigned to users or active features, we have the right to return them to our supplier.

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