Holiday Schedules

This guide is designed for administrators managing Vocalised services in the Anywhere Portal and need to manage call flow settings. ucSKILLS includes video tutorials covering the main call flow settings.

Add Holiday Schedule

To add a Holiday Schedule, click Schedules on the side menu, then Holiday Schedules.

Click Add and name the holiday schedule accordingly, click Add to save.

Import Holidays

To import country specific public holidays, click on the holiday schedule, then Import Holidays.

Choose the year & country required then click the Import button.

Public holidays are imported as All Day events. 

To edit an event click the pencil icon. To delete an event click the trash icon.

Add Holidays

To add additional holidays click the Add button. 

Holidays can be added as All Day events or specific timed events. Click Add to save the event.